Authentic8 Support

FAQ 27

• Proxy Authentication Support
• Does Silo Support PAC Files?
• How to perform a clean un-install and re-install of the Silo client for Mac
• What Cookies Do You Store in Silo?
• Details About Firewall Rules Needed for Silo Access

See all 27 articles

Getting Started 0

Feature Releases 1

• Feature Information

How-to 18

• Open a Web Page Directly in Silo
• Print from Silo
• Managing Organizations
• How to Download a File from Toolbox
• Message Bar Policy Configuration Options

See all 18 articles

API and Log Extraction 7

• How to decrypt encrypted logs
• Log Encryption
• Authentic8 API Reference Guide
• Authentic8 API Log Extraction Reference Scripts
• Silo Logs Reference Guide

See all 7 articles

Toolbox 3

• How To Create a Toolbox Launcher
• Where are your egress nodes?
• Browser Fingerprint Management

Documentation 30

• Web Access (URL Filtering)
• Language Translation Guide
• Password Saving Control
• Clipboard Controls
• Machine Lock Control

See all 30 articles

Compliance Information 1

• Section 508 Overview

Deployment Guides 2

• Deploying Authentic8 Silo for the Enterprise
• Deploying Authentic8 Silo and Toolbox for Federal Customers

Client Release Notes 13

• Windows Client 2.8.1 Release Notes
• Windows Client 2.9.0 Release Notes
• Windows Client 2.9.3 Release Notes
• Windows Client 2.9.4 Release Notes
• Windows Client 2.9.5 Release Notes

See all 13 articles

Secure Web Gateway Integration 3

• Secure Web Gateway Integration: End User Guide
• Secure Web Gateway Integration: Admin Guide
• Secure Web Gateway Integration: Process Pages

Archived Documentation 0

Errors 13

• Error - Unable to Identify a Server Location for your Silo Session
• Error - Failed to Create SSL Connection. Socket Connected, but not Secured
• Error - While Loading Silo Secure Remote Browser, It Hangs
• Error - Permission Denied
• Error - Session Timeout

See all 13 articles

Incident Reports 5

• 2017-03-03 Upstream Provider IP Block Incident
• 2017-03-22 Machine Lock Issue
• 2017-08-03 Database Drive Lock
• 2017-08-17 Bluecoat Mis-Categorization Issue
• 2017-11-09 ADMIN_AUDIT Logs Issue