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Knowledge base
Getting Started
Getting Started Articles
5
Print from Silo
Data Transfer Policy - Copy/Paste
Authentic8 Cloud Secure Storage
Import and Export Bookmarks in Silo
Cloud Secure Storage Document Access
IDP Cheat Sheets
6
Okta with Authentic8 Silo Access Portal Cheat Sheet*
OneLogin with Authentic8 Portal Cheat Sheet 2019*
Azure AD with Authentic8 Silo Access Portal Cheat Sheet
Ping Identity Cheat Sheet
Duo with Silo Access Portal Cheat Sheet
See all 6 articles
Reference Guides
6
Language Translation Guide
Authentic8 API Reference Guide
Authentic8 API Log Extraction Reference Scripts
Silo Logs Reference Guide
File Management API Reference Guide
See all 6 articles
SAML How-To Guides
3
ADFS 4.0 with Authentic8 Silo Access Portal Cheat Sheet*
SSOEasy and A8 Silo Access Portal (SAP) Cheat Sheet
General Requirements doc for Identity Providers
Deployment Guides
3
Deploying Authentic8 Silo for the Enterprise
Deploying Authentic8 Silo and Toolbox for Federal Customers
Windows Client Install Instructions for Enterprise Customers
Secure Web Gateway Integration
3
Secure Web Gateway Integration: End User Guide
Secure Web Gateway Integration: Admin Guide
Secure Web Gateway Integration: Process Pages
Tips and Tricks
FAQ
21
How to Create a Toolbox Launcher
Does Silo Support PAC Files?
How to perform a clean un-install and re-install of the Silo client for Mac
What Cookies Do You Store in Silo?
Where are your egress nodes?
See all 21 articles
Compliance Information
1
Section 508 Overview
Tips and Tricks
49
Open a Web Page Directly in Silo
How to Decrypt Encrypted Logs
Web Access (URL Filtering)
Active Directory Sync Tool Admin Tips
Log Encryption
See all 49 articles
Troubleshooting
Errors
10
Error - Failed to Create SSL Connection.
Error - Session Timeout
Error - Login Failed - Expired SAML Signature
Error - "Login Failed: Can't authenticate SSO Reason: No SAML Signature"
Windows Error - A8 Client Files are Missing or Corrupted
See all 10 articles
Announcements, Incident Reports, and Releases
What's New?
4
Web Client 2.0 Release Notes
Language Enhancements Release Notes
Harvester 2.0/Collector Release
Windows 2.9.14
Announcements
6
Important Feature Updates from Authentic8
Authentic8 Client Version End of Life
Platform Release 9-11-2020 Announcement
Authentic8 End-of-life Notification for Java, Flash, and VLC Web Plugins
Authentic8 Update: Removal of deprecated Firebug code from Silo for Research (Toolbox) on August 18, 2020
See all 6 articles
Client Release Notes
29
Windows Client 2.8.1 Release Notes
Windows Client 2.9.0 Release Notes
Windows Client 2.9.3 Release Notes
Windows Client 2.9.4 Release Notes
Silo Browser's New Look and Feel
See all 29 articles
COVID-19
1
Authentic8 Silo Remote Access
Feature Releases
1
Feature Information
Incident Reports
5
2020-08-05 Connection Failure
2020-07-24 Service Degradation for NYC Region
2020-07-23 Unresponsive API Servers; High CPU Utilization
10-04-2019 ClamAV IR Report
2019-05-23/24 Silo SMS Delays