Authentic8 Support

What's New? 5

• What's New Guides
• Windows 2.9.12
• Webinar: New Release of Silo
• What's New!
• Authentic8 Adds Regional Data Centers

FAQ 31

• Proxy Authentication Support
• Does Silo Support PAC Files?
• How to perform a clean un-install and re-install of the Silo client for Mac
• What Cookies Do You Store in Silo?
• Details About Firewall Rules Needed for Silo Access

See all 31 articles

Getting Started 0

Feature Releases 1

• Feature Information

How-to 20

• Open a Web Page Directly in Silo
• Print from Silo
• Managing Organizations
• How to Download and Upload Files in Toolbox
• Message Bar Policy Configuration Options

See all 20 articles

API and Log Extraction 7

• How to decrypt encrypted logs
• Log Encryption
• Authentic8 API Reference Guide
• Authentic8 API Log Extraction Reference Scripts
• Silo Logs Reference Guide

See all 7 articles

Toolbox 4

• How To Create a Toolbox Launcher
• Where are your egress nodes?
• Browser Fingerprint Management
• Diffeo Plugin

Documentation 29

• Web Access (URL Filtering)
• Language Translation Guide
• Password Saving Control
• Clipboard Controls
• Machine Lock Control

See all 29 articles

Compliance Information 1

• Section 508 Overview

Deployment Guides 2

• Deploying Authentic8 Silo for the Enterprise
• Deploying Authentic8 Silo and Toolbox for Federal Customers

Client Release Notes 22

• Windows Client 2.8.1 Release Notes
• Windows Client 2.9.0 Release Notes
• Windows Client 2.9.3 Release Notes
• Windows Client 2.9.4 Release Notes
• Silo Browser's New Look and Feel

See all 22 articles

Secure Web Gateway Integration 3

• Secure Web Gateway Integration: End User Guide
• Secure Web Gateway Integration: Admin Guide
• Secure Web Gateway Integration: Process Pages

Errors 14

• Error - Unable to Identify a Server Location for your Silo Session
• Error - Failed to Create SSL Connection. Socket Connected, but not Secured
• Error - While Loading Silo Secure Remote Browser, It Hangs
• Error - Permission Denied
• Error - Session Timeout

See all 14 articles

Tips 2

• Active Directory Sync Tool Admin Tips
• Silo Windows Shortcuts

IDP Cheat Sheets 3

• Okta with Authentic8 Silo Access Portal Cheat Sheet*
• OneLogin with Authentic8 Portal Cheat Sheet 2019*
• Azure AD with Authentic8 Silo Access Portal Cheat Sheet

Incident Reports 8

• 2017-03-03 Upstream Provider IP Block Incident
• 2017-03-22 Machine Lock Issue
• 2017-08-03 Database Drive Lock
• 2017-08-17 Bluecoat Mis-Categorization Issue
• 2017-11-09 ADMIN_AUDIT Logs Issue

See all 8 articles