The wfreerdp.exe is a process that manages Silo’s display content, which is established by a8cli.exe over a secure tunnel. Software/Hardware related graphics issues on the local machine may cause a runtime error with wfreerdp.exe. In some cases, certain network conditions may also trigger this error.
We recommend restarting the Silo application for a quick resolution. However, if the error persists, please contact Support for further assistance.
The wfreerdp.exe with Virtual Machines: If you are using a VM, Firewall restrictions on both local machine and virtual machine environments may interfere with the wfreerdp.exe process. Please create a Program Exception for Silo (a8cli.exe) and wfreerdp.exe to allow proper software operation.
Please contact Support if you have any additional questions and/or require further information.