MAINTENANCE INFORMATION
Database Updates
IMPACTED SERVICES
Silo
AVAILABILITY
During this window, customers may experience a brief disruption (under 5 minutes) when starting new sessions. We will work to minimize impact and restore full availability as quickly as possible. The overall maintenance window will be 30–60 minutes.
During this window, customers may experience a brief disruption (under 5 minutes) when starting new sessions. We will work to minimize impact and restore full availability as quickly as possible. The overall maintenance window will be 30–60 minutes.
PLANNED START TIME
04:00 UTC, September 11, 2025
PLANNED END TIME
05:00 UTC, September 12, 2022
In order to keep our production infrastructure secure and up-to-date, the Operations Team will be performing maintenance work on the databases from 9:00 PM to 10:00 PM Pacific Time on Sep 10th, 2025.
During the maintenance window, customers may experience delays in getting a new session. Existing sessions are expected to be not impacted by this maintenance work. We will work to minimize impact and restore full availability as quickly as possible.
Thank you,
Authentic8 Support
Authentic8 Support