MAINTENANCE INFORMATION

Database Updates 


IMPACTED SERVICES

Silo


AVAILABILITY

During this window, customers may experience a brief disruption (under 5 minutes) when starting new sessions. We will work to minimize impact and restore full availability as quickly as possible. The overall maintenance window will be 30–60 minutes.


PLANNED START TIME

04:00 UTC, October 16, 2025   (October 16, 2025, 12:00 AM ET / October 15, 2025, 9:00 PM PT) 


PLANNED END TIME

05:00 UTC, October 16, 2025



In order to keep our production infrastructure secure and up-to-date, the Operations Team will be performing maintenance work on the databases from 9:00 PM to 10:00 PM Pacific Time on Wednesday, October 15th, 2025.

During the maintenance window, customers may experience delays in getting a new session. Existing sessions are expected to be not impacted by this maintenance work. We will work to minimize impact and restore full availability as quickly as possible. 

Thank you,
Authentic8 Support