Authentic8 Support

Tips and Tricks 4

• Managing 2-Factor Authentication (2FA)
• Managing User-Created Web Apps
• Silo Branding in Admin Console
• Smart Card: CAC and PIV Support

FAQ 5

• Having Trouble Signing In to Silo?
• Collector -- Access to New Egress Location
• How to Create a Toolbox Launcher
• How do you Provision Web App Shortcuts?
• How do I setup IWA on Windows?

Network Connections 14

• Connection Error: Did not receive file manifest reply from server
• Connection Error: Failed to create SSL connection
• Connection Error: Your Silo session was interrupted
• Data Center Locations
• Error - Failed to Connect to Server: launch.authentic8.com:443, Socket Failure

View all 14

Productivity 13

• Cloud Secure Storage -- Document Access
• Cookie Persistence
• Import and Export Bookmarks
• Keyboard Differences -- Installed Client versus Web Client
• Preferred Language Configuration

View all 13

Admin Console 4

• Export Silo Accounts List
• Managing Organization Structure
• Silo Admin Console: PIN Reset
• Silo Admin Console: Temporary Password