Silo is an on-demand, remote, disposable browsing environment which executes browser code without taxing or exposing local resources.  The Expanded Language and Keyboard enhancement allows Silo and Toolbox users to natively interact with Foreign Language web content. This includes the ability to enter information using double-byte character sets, foreign language keyboard layouts, and virtual foreign language keyboards. 

There are three main component enhancements which accomplish this.  First, Silo and Toolbox now support native use of IMEs for Asian character sets.  Second, support for physical foreign keyboards is now fully supported.  Third, functionality has been added to Silo and Toolbox configurations so that users may utilize virtual foreign language keyboards to generate native language characters.


More Details

Native Support for Operating System IMEs

In order to use native IMEs, no special configuration is needed.  Simply enable the foreign language of your choice and use the IME normally.  The characters will be passed to Silo’s remote browser seamlessly. 
For example, in this screenshot, Traditional Chinese has been enabled and a character has been typed into the keyboard.  Microsoft’s IME has displayed a list of possible characters:

Next a character is selected and it’s inserted into the Search field:

Support for Foreign Keyboards

Most, if not all, foreign keyboards are now fully supported in Silo and Toolbox.  If you are already using a foreign keyboard you should be able to simply launch the product and use that keyboard.  Again, no special configuration other than the installation of the keyboard and the desktop settings is needed to make the keyboard work with native apps. 


Virtual Foreign Language Keyboards

In some cases, it may be necessary to utilize a foreign keyboard within Silo or Toolbox without using a different physical keyboard and without loading those language settings into your local operating system.  In these cases, you can use the virtual keyboard to get access to most foreign language keyboards.

This feature is disabled by default, so you will first need to enable this in the Admin Console.  Simply navigate to the Keyboard Switching policy in the Policy Panel and press Edit, enable the virtual keyboard, select a secondary keyboard, and press Save:

*Note the function of the secondary keyboard is simply to provide a default keyboard to switch to.  This can be changed at any time by the user.


Now Launch Toolbox (or re-log into Silo) and press the Ellipsis Icon.  Then press Keyboard

A new toolbar should appear at the bottom of the screen

You can now keep the default language or update it to another value.  Next press Show and the virtual keyboard will appear on screen

You may now type with the keyboard or use your local physical keyboard to type in this language.
You may switch to any supported language you like and you may choose to show the virtual keyboard or simply type locally to get the results you want. 

Additional Notes

IME support for Windows is available on version 2.9.3 and beyond.  You may need to upgrade to get IMEs to work in Silo.  

Please contact Support if you have additional questions.