Authentic8 collects log data to provide organizations with audit visibility into both Silo for Safe Access and Silo for Research activities. Customer log data is stored on a rolling 90-day period, after which old data is automatically purged from Authentic8's database records
Log data can be obtained through one of the following methods:
• Silo Admin Console (see instructions below)
• Log Extract API
Steps
Launch the Silo Admin Console, then click the Manage right below Logs
Log download options
1. Select a Start date (required); the End date is optional
2. Click the drop-down menu and select a log file format
3. Select Download customer encrypted logs or Download clear text logs (recommended for this method)
4. For Download clear text logs, select a Log type (required)
5. Click Download to proceed
Log Types
Log Type | Description |
| Admin Audit | records Silo Admin change activities within the Silo Admin Console |
| Auth | Silo authentication activity, such as PIN authentication and SAML SSO |
| Blocked URL | tracks the access of blocked URLs based on URL Category or Domain Filtering policies |
| Cookies | Cookie data is only available with Log Encryption enabled due its sensitive nature |
| Download | file download activities |
| Exploits | records detected malware exploit while downloading a file to the local machine. The delivered values will change based on if the user decides to download the malware |
| Post Data | POST data (from form submissions) is only available with Log Encryption enabled due its sensitive nature. While POST defines a target endpoint, the resulting response page may differ from the original destination. Additionally, not all form submissions result in a traditional POST request — XHR-based POST requests are intentionally left off to mitigate an excess volume of low-value data |
| Harvester | Harvester based activities for task creation, completion, and deletion. Collector tasks are also captured as a HARVEST log type — it parallels the logging of ExtAPI |
| Isolate Bypass | records website navigation activity in accordance to the Isolation Bypass poilcy |
| Location Change | tracks changes to the URL address bar — websites accessed via Google search queries are also tracked |
| records information pertaining to print activities | |
| Secure Storage (A8SS) | records information pertaining to Silo Drive (Secure Cloud Storage) activities |
| Session | detailed information of browser sessions for Silo for Safe Access and Silo for Research |
| SMS | records information pertaining to SMS Inbox transactions |
| Translation | records information pertaining to content translation within Silo for Safe Access and Silo for Research |
| Upload | records information pertaining to successful file upload activities |
| URL | records information pertaining to visited websites, along with navigation details |
Please refer to the Silo Logs Reference Guide for additional information
Please contact Support for any additional questions