Errors
Solutions provided for Silo errors
Error Message If the A8 Launcher IPs are white-listed but the App Servers are not, the following error message appears. Introduction We re...
Tue, Jan 5, 2021 at 3:25 PM
Error Message Introduction If you are receiving this error, it is because input in your Silo session was not detected within a certain per...
Tue, Jan 5, 2021 at 3:21 PM
Error Message Introduction If your organization uses SAML (Secure Assertion Markup Language) to authenticate your SSO (Single Sign-On), then a val...
Tue, Jan 5, 2021 at 3:20 PM
Error Message Introduction There are a couple reasons why you might see an error that says "Login Failed: We cannot authenticate you ...
Tue, Jan 5, 2021 at 3:19 PM
Introduction If you are receiving an error for Authentic8 client files being missing or corrupted it could mean that your organization is blocking certain ...
Sat, Dec 26, 2020 at 4:52 PM
Introduction This will happen if your connection is interrupted for any reason. Your connection should automatically resume if you did not use C...
Thu, Dec 31, 2020 at 11:20 AM
Error Message There are several issues that can cause this error to occur. The most common condition is when a machine on a local network is sl...
Tue, Jan 5, 2021 at 3:14 PM
Error Message Introduction The wfreerdp.exe is a process that manages Silo’s display content, which is established by a8c...
Tue, Jan 5, 2021 at 3:15 PM
Error Message Introduction If you receive this error, it means you are not connected to the internet or your local network is not ...
Tue, Jan 5, 2021 at 3:17 PM
Error Message Introduction This error message takes place when Silo's remote display stops unexpectedly. We recommend contacting our Su...
Tue, Jan 5, 2021 at 3:26 PM