Authentic8 Support

Error Message  If the A8 Launcher IPs are white-listed but the App Servers are not, the following error message appears.   Introduction We re...

Error Message   Introduction If you are receiving this error, it is because input in your Silo session was not detected within a certain per...

Error Message Introduction If your organization uses SAML (Secure Assertion Markup Language) to authenticate your SSO (Single Sign-On), then a val...

Error Message Introduction There are a couple reasons why you might see an error that says  "Login Failed: We cannot authenticate you ...

Introduction If you are receiving an error for Authentic8 client files being missing or corrupted it could mean that your organization is blocking certain ...

Introduction   This will happen if your connection is interrupted for any reason. Your connection should automatically resume if you did not use C...

Error Message     There are several issues that can cause this error to occur. The most common condition is when a machine on a local network is sl...

Error Message                           Introduction The wfreerdp.exe is a process that manages Silo’s display content, which is established by a8c...

 Error Message                  Introduction If you receive this error, it means you are not connected to the internet or your local network is not ...

Error Message Introduction This error message takes place when Silo's remote display stops unexpectedly. We recommend contacting our Su...