Errors
Solutions provided for Silo errors
Introduction This will happen if your connection is interrupted for any reason. Your connection should automatically resume if you did not use C...
Thu, Dec 31, 2020 at 11:20 AM
Error Message If the A8 Launcher IPs are on an organization's allow list for network traffic but the App Servers are not, the following error me...
Mon, Nov 29, 2021 at 1:42 PM
Error Message Introduction There are a couple reasons why you might see an error that says "Login Failed: We cannot authenticate you ...
Thu, Oct 14, 2021 at 9:41 AM
The connection error "Did not receive file manifest reply from server" is commonly attributed to the customer's network environment. In som...
Tue, Oct 5, 2021 at 10:29 AM
Introduction Here are three common Collector errors. What does the “Unsupported URL for Video Download” error mean? If ...
Mon, Apr 5, 2021 at 12:45 PM
Error Message Introduction This error message takes place when Silo's remote display stops unexpectedly. We recommend contacting our Sup...
Tue, Jan 5, 2021 at 3:26 PM
Error Message Introduction If you are receiving this error, it is because input in your Silo session was not detected within a certain per...
Tue, Jan 5, 2021 at 3:21 PM
Error Message Introduction If your organization uses SAML (Secure Assertion Markup Language) to authenticate your SSO (Single Sign-On), then a val...
Tue, Jan 5, 2021 at 3:20 PM
Error Message Introduction If you receive this error, it means you are not connected to the internet or your local network is not ...
Tue, Jan 5, 2021 at 3:17 PM
Error Message Introduction The wfreerdp.exe is a process that manages Silo’s display content, which is established by a8c...
Tue, Jan 5, 2021 at 3:15 PM