Network Connections

Connection Error: Did not receive file manifest reply from server
  The connection error: Did not receive file manifest reply from server is commonly attributed to the customer's Network environment. In some cases, re...
Thu, May 15, 2025 at 10:46 AM
Connection Error: Failed to create SSL connection
Connection Error Failed to create SSL connection. Socket connected, but not secured. This error takes place when end-users attempt to connect to S...
Thu, May 15, 2025 at 12:54 PM
Connection Error: Your Silo session was interrupted
You may encounter the message: Your Silo session was interrupted. Reconnecting now... when a network disruption occurs for any reason while using the Silo I...
Mon, May 5, 2025 at 6:07 AM
Data Center Locations
Authentic8's Global Data Centers are hosted in the following regions: Asia Singapore Seoul, Korea Tokyo, Japan Australia Sydney Europe Ams...
Tue, May 20, 2025 at 2:26 PM
Error - Failed to Connect to Server: launch.authentic8.com:443, Socket Failure
 Error Message                  Introduction If you receive this error, it means you are not connected to the internet or your local network is not ...
Tue, Jan 5, 2021 at 3:17 PM
Error - Secure Browser may not have Displayed Properly
Error Message     This error can occur for various reasons, the most common being a slow startup of a device on a local network, which causes a tim...
Mon, Feb 10, 2025 at 1:28 PM
Silo Traffic Monitor
Introduction The Silo Traffic Monitor (STM) web extension is a diagnostic tool designed to help end-users monitor Network health during an active Silo sess...
Tue, May 20, 2025 at 2:31 PM
Toolbox DNS
Introduction Authentic8 uses trusted DNS service providers, like DynDNS and Google, to look up website addresses. When you visit a website using Toolbox, t...
Thu, May 15, 2025 at 10:27 AM
Web Proxy PAC File Configuration
What Is a PAC File? A Proxy Auto-Configuration (PAC) file is a JavaScript-based tool that helps web browsers determine the correct proxy server for a specif...
Fri, Apr 18, 2025 at 10:40 AM