FAQ
Default solution folder, feel free to edit or delete it.
Introduction Toolbox Launchers must be created from within the Admin Console. The Silo Admin must have Resource Provisioning permissions and the Org must b...
Thu, Dec 26, 2024 at 5:36 PM
Q: Does Silo Support PAC Files? A: Yes, Silo fully supports PAC files and will utilize the instructions provided in a PAC file to connect th...
Mon, Dec 21, 2020 at 1:55 PM
Q: Where do I find my Silo client session log file? A: If you are having any issues connecting to Authentic8 with your Silo client your Authentic8 ...
Tue, Dec 22, 2020 at 9:14 AM
Below are the Minimum Network Requirements to use Silo and Toolbox Authentic8's service is delivered from five Google Compute Engine data centers lo...
Thu, Nov 21, 2024 at 4:16 PM
What cookies do you store in Silo and in Toolbox? Cookie handling in both Silo and Toolbox browser environments behave much like traditional web brow...
Thu, Nov 21, 2024 at 3:58 PM
Introduction It is possible for administrators to control if clipboard data can be passed between the users’ desktops and the S...
Wed, Mar 20, 2024 at 8:52 AM
Supported Operating Systems Microsoft Windows 11 Windows 10 Apple macOS 13 (Ventura) macOS 12 (Monterey) macOS 11 (Big Sur) ...
Thu, Feb 29, 2024 at 10:16 AM
Authentic8's Global Data Centers are hosted in the following locations: Asia Singapore Seoul, Korea Tokyo, Japan Australia Sydney ...
Fri, Feb 23, 2024 at 7:17 AM
Q: What are the Differences between the Installed Client and Web Client? A: This FAQ discusses the differences between Web Client and Installed Cli...
Thu, Dec 21, 2023 at 3:33 PM
Overview If your environment uses a firewall to manage network traffic, you may need to implement an exception for ALL applicable entries. To ensure uninte...
Wed, Dec 13, 2023 at 10:46 AM