FAQ

Default solution folder, feel free to edit or delete it.

Proxy Authentication Support
Does Silo Have Support For Proxy Authentication? Silo supports three types of proxy authentication: Kerberos Authentication NTLM Authentication ...
Thu, Jun 30, 2016 at 1:52 PM
Does Silo Support PAC Files?
What Is a PAC File? Proxy Auto-Configuration (PAC) is a method used by Web browsers to select a proxy for a given URL. The method for choosing a proxy ...
Thu, Mar 9, 2017 at 3:44 PM
How to perform a clean un-install and re-install of the Silo client for Mac
If Silo is not working as expected on your Mac you may need to perform a clean un-install and re-install of the client. Uninstall the client Click Fi...
Fri, Jul 6, 2018 at 9:32 AM
What Cookies Do You Store in Silo?
Q: What cookies do you store in Silo and in Toolbox?  A: The virtual Silo and Toolbox browsers behave like a traditional browsers while a given sessi...
Mon, Jul 18, 2016 at 2:33 PM
Details About Firewall Rules Needed for Silo Access
Overview This document provides connection information which might be needed to allow Silo to work properly from behind a firewall.  If your network utili...
Fri, Sep 7, 2018 at 9:51 AM
Does Silo Support OAuth?
Yes, Silo supports OAuth natively.  See below for more details. What is OAuth? OAuth provides client applications a secure delegated ac...
Mon, Aug 15, 2016 at 9:19 PM
Location/Regional base preference settings might not work as expected
For web sites that use/detect your location to provide customized settings or services, the location detected might be different than your home/originate ...
Mon, Jun 27, 2016 at 4:02 PM
What are the supported operating systems?
Below are the supported operating systems for using Authentic8: Windows 10 Windows 8.1 Windows 8 Windows 7 Windows XP Mac OS X 10.12 (Sierra) Mac O...
Mon, Feb 27, 2017 at 7:04 PM
Why can't I add any browser add-ons?
Installing New Browser Add-ons is Not Supported In order to provide the maximum security for our users, installing new browser add-ons is currently ...
Fri, Jul 28, 2017 at 3:16 PM
Can I change my authentication details?
Yes, you can edit your authentication details or you can select another method at any time using the steps below: Click on the gear icon at the end...
Mon, Jun 27, 2016 at 4:04 PM