FAQ
Default solution folder, feel free to edit or delete it.
Q: How do you provision Web App Shortcuts? A: Web App Shortcuts allow users to securely login to a web site in Silo without manually entering crede...
Thu, Aug 25, 2022 at 7:19 PM
Q: Where are your egress nodes? A: Authentic8 provides several egress or exit nodes for Toolbox users to use. Egress Nodes Locations: Afri...
Thu, Aug 25, 2022 at 10:11 AM
Q: A new egress was added to my organization, do I get access to that in Collector? A: When a new egress is added to the list of available eg...
Thu, Aug 25, 2022 at 9:37 AM
Q: What are the Differences between the Installed Client and Web Client? A: This FAQ discusses the differences between Web Client and Installed Cli...
Wed, Aug 24, 2022 at 8:04 PM
Supported Operating Systems Microsoft Windows 11 Windows 10 Windows 8.1 Apple macOS 11 (Big Sur) macOS 10.15 (Catalina) macOS 10.14 (Mojav...
Wed, Aug 24, 2022 at 11:19 AM
Authentic8's Global Data Centers are hosted in the following locations: Asia Singapore Seoul, Korea Tokyo, Japan Australia Sydney Eu...
Tue, Apr 27, 2021 at 3:38 PM
Q: How to create a toolbox launcher A: Toolbox Launchers must be created from the Admin Console. The Admin must have Resource Provisioning permiss...
Thu, Feb 10, 2022 at 7:55 AM
This document provides endpoint information needed to allow Silo connections from behind a firewall. If your environment utilizes a firewall to manage netwo...
Mon, Nov 8, 2021 at 7:38 AM
Q: What are the iOS Gestures for Silo? A: For Authentic8 Silo iPad version 3.0 (released June 21, 2013): Two finger tap to show or hide the ...
Sun, Jan 10, 2021 at 1:36 AM
Q: How do I troubleshoot Silo Web Client not starting successfully? A: The following steps will help you troubleshoot this issue. 1. Ensu...
Tue, Jan 5, 2021 at 4:04 PM