FAQ
Default solution folder, feel free to edit or delete it.
Q: How to create a toolbox launcher A: Toolbox Launchers must be created from the Admin Console. The Admin must have Resource Provisioning permiss...
Fri, Jul 12, 2024 at 5:53 PM
Q: Does Silo Support PAC Files? A: Yes, Silo fully supports PAC files and will utilize the instructions provided in a PAC file to connect th...
Mon, Dec 21, 2020 at 1:55 PM
Q: Where do I find my Silo client session log file? A: If you are having any issues connecting to Authentic8 with your Silo client your Authentic8 ...
Tue, Dec 22, 2020 at 9:14 AM
Below are the Minimum Network Requirements to use Silo and Toolbox Authentic8's service is delivered from five Google Compute Engine data centers lo...
Thu, Nov 21, 2024 at 4:16 PM
What cookies do you store in Silo and in Toolbox? Cookie handling in both Silo and Toolbox browser environments behave much like traditional web brow...
Thu, Nov 21, 2024 at 3:58 PM
Introduction It is possible for administrators to control if clipboard data can be passed between the users’ desktops and the S...
Wed, Mar 20, 2024 at 8:52 AM
Supported Operating Systems Microsoft Windows 11 Windows 10 Apple macOS 13 (Ventura) macOS 12 (Monterey) macOS 11 (Big Sur) ...
Thu, Feb 29, 2024 at 10:16 AM
Authentic8's Global Data Centers are hosted in the following locations: Asia Singapore Seoul, Korea Tokyo, Japan Australia Sydney ...
Fri, Feb 23, 2024 at 7:17 AM
Q: What are the Differences between the Installed Client and Web Client? A: This FAQ discusses the differences between Web Client and Installed Cli...
Thu, Dec 21, 2023 at 3:33 PM
Overview If your environment uses a firewall to manage network traffic, you may need to implement an exception for ALL applicable entries. To ensure uninte...
Wed, Dec 13, 2023 at 10:46 AM