FAQ

Default solution folder, feel free to edit or delete it.

Does Silo Support PAC Files?
Q:  Does Silo Support PAC Files? A:  Yes, Silo fully supports PAC files and will utilize the instructions provided in a PAC file to connect th...
Mon, Dec 21, 2020 at 1:55 PM
How to perform a clean un-install and re-install of the Silo client for Mac
Q:  How to perform a clean un-install and re-install of the Silo client for Mac A:  If Silo is not working as expected on your Mac you may need to perfo...
Tue, Jan 5, 2021 at 12:29 PM
What Cookies Do You Store in Silo?
Q:  What cookies do you store in Silo and in Toolbox?  A:  The virtual Silo and Toolbox browsers behave like traditional browsers while a given ses...
Tue, Jan 5, 2021 at 12:30 PM
Firewall Rules Needed for Silo Connections
Q: What are the Firewall Rules for Silo Connections? A:  This document provides connection information, which might be needed to allow Silo to w...
Tue, Jan 5, 2021 at 12:30 PM
Does Silo Support OAuth?
Q:  Does Silo Support OAuth? A:  Yes, Silo supports OAuth natively.   What is OAuth? OAuth provides client applications a secure delega...
Mon, Dec 21, 2020 at 12:12 PM
What are the supported operating systems?
Q:  What are the supported operating systems? A:  Below are the supported operating systems for using Authentic8: Windows 10 Win...
Wed, Jan 20, 2021 at 10:30 AM
iOS Gesture Guide
Q: What are the iOS Gestures for Silo? A: For Authentic8 Silo iPad version 3.0 (released June 21, 2013): Two finger tap to show or hide the ...
Sun, Jan 10, 2021 at 1:36 AM
What are the Differences between the Installed Client and Web Client?
Q:  What are the Differences between the  Installed Client and Web Client? A:  This FAQ discusses the differences between Web Client and Installed C...
Tue, Jan 5, 2021 at 12:52 PM
Understanding IP Address Geolocation
Summary This document summarizes Authentic8’s location policy controls, describes Authentic8 tools to verify locations, and discusses some of the challen...
Mon, Mar 2, 2020 at 9:57 AM
How Do I disable Auto-updates on a Mac?
Q: How Do I Disable Auto-Updates on a Mac? A:  To turn off auto updates in the Mac client, you will want to disable the a8UpdateControl Prefe...
Tue, Dec 29, 2020 at 2:30 PM