FAQ
Default solution folder, feel free to edit or delete it.
Q: How to create a toolbox launcher A: Toolbox Launchers must be created from the Admin Console. The Admin must have Resource Provisioning permiss...
Fri, Jul 12, 2024 at 5:53 PM
Q: What cookies do you store in Silo and in Toolbox? A: Cookie handling in both Silo and Toolbox browser environments behave much like traditiona...
Tue, Apr 23, 2024 at 5:55 PM
Introduction It is possible for administrators to control if clipboard data can be passed between the users’ desktops and the S...
Wed, Mar 20, 2024 at 8:52 AM
Supported Operating Systems Microsoft Windows 11 Windows 10 Apple macOS 13 (Ventura) macOS 12 (Monterey) macOS 11 (Big Sur) ...
Thu, Feb 29, 2024 at 10:16 AM
Authentic8's Global Data Centers are hosted in the following locations: Asia Singapore Seoul, Korea Tokyo, Japan Australia Sydney ...
Fri, Feb 23, 2024 at 7:17 AM
Q: What are the Differences between the Installed Client and Web Client? A: This FAQ discusses the differences between Web Client and Installed Cli...
Thu, Dec 21, 2023 at 3:33 PM
Overview If your environment uses a firewall to manage network traffic, you may need to implement an exception for ALL applicable entries. To ensure uninte...
Wed, Dec 13, 2023 at 10:46 AM
Q: How do you provision Web App Shortcuts? A: Web App Shortcuts allow users to securely login to a web site in Silo without manually entering crede...
Thu, Aug 25, 2022 at 7:19 PM
Q: Where are your egress nodes? A: Authentic8 provides several egress or exit nodes for Toolbox users to use. Egress Nodes Locations: Afri...
Thu, Aug 25, 2022 at 10:11 AM
Q: A new egress was added to my organization, do I get access to that in Collector? A: When a new egress is added to the list of available eg...
Thu, Aug 25, 2022 at 9:37 AM