Authentic8 Support

Introduction As part of Toolbox's security features, you can only download a file to the Storage Manager. To download to your device, follow this 2-s...

Please read the following before continuing with the instructions. Background  Customers have observed increased difficulties downloading video content...

Introduction Silo supports access to websites requiring the use of Smart Cards, such as, the Common Access Card (CAC) and Personal Identity Verification (P...

                    Introduction This Silo feature scans files for malware before downloading them to a user’s device. Files saved to Silo’s Cloud Storage...

Introduction The Screen Capture Tool provides screenshot functionality within Silo and Toolbox environments. Screen Capture Activation The Screen Capt...

Introduction The storage enhancements outlined in this article are: Column Sorting and Resizing Multiple Files in a Download These enhanceme...

IMPORTANT: This feature is not available in Chromium. Introduction The Message Bar provides the following information to users: Custom Messag...

   Introduction Users can create their own Web Apps (shortcuts) if their Silo Administrator permits them. You will be able to manage your login credential...

Introduction Located in the Toolbar, the History feature provide end-users the ability to see a list of visited websites within the active Silo session. ...

Introduction The Session Health Monitor (SHM) is a Silo feature, which gives the user the ability to view various performance metrics during a given ses...