emailed Wednesday, August 25, 2021 

Dear Customer,

Summer - August Support News

Free Training Sessions Coming Up in September 


Using Silo for Research - An Introduction

Wednesday, September 8, 2021

1:00 p.m. EST | 10:00 a.m. PST


Mobile Egress: Additional Options for Investigators

Wednesday, September 15, 2021

1:00 p.m. EST | 10:00 a.m. PST


Be sure to register for these September sessions, led by Authentic8's OSINT training staff. You can register for all training sessions here.

Summer’s Top Three Support Knowledge Base Articles


  1. Firewall Rules Needed for Silo Connections (updated Jul 7, 2021)
  2. Where do I find my Silo client session log file?
  3. Windows Client Instructions for Enterprise Install

Silo for Research Chromium Toolbox Beta

For our Silo for Research Toolbox customers, we have rearchitected our Silo Web Isolation Platform, the most modern browser architecture available. This SfR beta release is our first step, we expect to release the full version in September. We will round out the SfR feature set, and in a future release we will transition Silo for Safe Access (SfSA) to a Chromium-based experience.


By utilizing Chromium as our browser framework moving forward, SfR customers will benefit from: 

  • a more familiar, modern and performant experience
  • better obfuscation through a more common browser fingerprint
  • a future with more features delivered faster by Authentic8 internally as well as through vetted 3rd party extensions

Administrators can now provision the Chromium platform for all Toolboxes locations. To learn more about this beta, please refer to the Release Notes and this article, “How to Create a Toolbox Launcher”  Please send your feedback about the beta to

New Domestic Toolbox Egress locations


Included in your existing Silo for Research subscription, we added six new domestic egress locations.


  • California - San Jose
  • Colorado - Denver
  • Illinois - Chicago
  • New York - New York City
  • Texas - Dallas
  • Virginia - Ashburn


Note: To add these locations, when selecting your egress location, select the domestic node server set.



August is like the Sunday of summer. – Unknown


If you have any questions, please contact

Thank you, 

Authentic8 Support