If you are having any issues connecting to Authentic8 with your Silo client your Authentic8 Support rep may ask for your client session log.


Windows client session log location:

C:\users\%username%\appdata\local\temp\Authentic8\session.log


Mac client session log location:

~/Library/Logs/com.authentic8.launcher.log


Linux client sessions logs location:

~/Authentic8/session.log