Incident Reports
Incident - Connection Failure Date August 5, 2020 Description Customers were unable to connect to Silo Duration Approximately 49 ...
Wed, Aug 12, 2020 at 12:19 PM
Incident - Unresponsive API Servers; High CPU Utilization Date July 23, 2020 Description Customers were unable to establish new Silo sessions...
Wed, Aug 12, 2020 at 12:13 PM
Incident - Service Degradation for New York City Region Date July 24, 2020 Description Customers within the New York City region were ...
Wed, Aug 12, 2020 at 12:08 PM
Date October 4th, 2019 Description Customers in some regions unable to access Silo Duration 5 hours Affected components New Silo sessions were returning ...
Tue, Oct 8, 2019 at 2:05 PM
Date May 23 and May 24, 2017 GMT Description Customers Using SMS OOB (Out Of Band/2FA) Did Not Receive Messages Duration May 23 for 2 hours & ...
Wed, May 29, 2019 at 10:50 AM