FAQ

Default solution folder, feel free to edit or delete it.

Having Trouble Signing In to Silo?
Introduction We've outlined some common solutions to help get you back on track with logging in to Silo. In most cases, your organization's Silo Ad...
Tue, May 20, 2025 at 7:24 AM
Collector -- Access to New Egress Location
  Question: A new egress location was added to my organization, will I get access to that in Collector? Answer: When a new egress location is added ...
Tue, May 20, 2025 at 6:31 AM
How to Create a Toolbox Launcher
Introduction Toolbox Launchers must be created from within the Admin Console. The Silo Admin must have Resource Provisioning permissions and the Org must b...
Thu, Dec 26, 2024 at 5:36 PM
How do you Provision Web App Shortcuts?
Q: How do you provision Web App Shortcuts? A:  Web App Shortcuts allow users to securely login to a web site in Silo without manually entering crede...
Thu, Aug 25, 2022 at 7:19 PM
How do I setup IWA on Windows?
Q:  How do I setup IWA on Windows A:  When your client machines are domain-joined and you want your SSO to be seamless, you need to use Integrated ...
Tue, Dec 29, 2020 at 12:24 PM