Error Message

Introduction

If your organization uses SAML (Secure Assertion Markup Language) to authenticate your SSO (Single Sign-On), then a valid signature is required to authenticate the user to Silo. 

Solution

Please first try to restart Silo to eliminate the possibility of this being an isolated incident. If this problem persists, please contact your Silo administrator.  Administrators should reach out to Support if they are having issues resolving this SAML signature issue.

If you are receiving an error for "Login Failed: We cannot authenticate you using SSO Reason: No SAML Signature"  go to https://support.authentic8.com/support/solutions/articles/16000053973-why-am-i-getting-an-error-no-saml-signature-on-silo-launch-

Additional Notes  

Please contact Support if you have any additional questions and/or require further information.