Tips and Tricks

Documents that provide tips for Silo and Toolbox

Session Resume
Introduction Session Resume provides end users with the ability to resume a disconnected or interrupted Silo session, for up to 30 minutes from the time of...
Wed, Dec 23, 2020 at 5:20 PM
Screen Capture Tool
Introduction The Screen Capture Tool provides screenshot functionality within Silo and Toolbox environments. Screen Capture Activation The Screen Capt...
Mon, Dec 21, 2020 at 1:24 PM
Video DownloadHelper Tool
Please read the following before continuing with the instructions. Background  Customers have observed increased difficulties downloading video content...
Wed, Dec 30, 2020 at 1:18 PM
Web Client: accessing Silo from within the local browser, no client download required
Introduction Silo can now be launched directly via a local browser, without the need for a native client to be installed. This document is to serve as a...
Tue, Mar 16, 2021 at 1:47 PM
Session Health Monitor
Introduction The Session Health Monitor (SHM) is a Silo feature, which gives the user the ability to view various performance metrics during a given ses...
Wed, Feb 10, 2021 at 3:34 PM
Toolbox DNS Info
Introduction Authentic8 uses DynDNS and Google for domain queries. When a user, within Toolbox, visits a site, the site sees the HTTP/S request come from t...
Wed, Feb 10, 2021 at 3:31 PM
Smart Card: CAC and PIV Support
Introduction Silo supports access to websites requiring the use of Smart Cards, such as, the Common Access Card (CAC) and Personal Identity Verification (P...
Tue, Dec 29, 2020 at 3:41 PM
Login Banner Message Policy
Introduction This policy will add the ability for organization admins to configure an HTML message to be displayed at the beginning of their organization&#...
Wed, Feb 10, 2021 at 3:29 PM
Managing User-Created Web Apps
   Introduction If your Silo administrator permits you to save user-created web apps, then you will be able to add, edit, and delete them from Silo. If yo...
Wed, Jan 6, 2021 at 9:12 AM