Authentic8 Support

Introduction This document walks a Silo Administrator through the steps of manually adding a user via the Admin Console. Other options for adding users are...

Introduction Silo Administrators have the option to disable Downloads via the File Upload/Download policy in the Admin Console. When end users are prohi...

Introduction An Administrator can add, delete, and move organizations. However, to get to this functionality, you must click the Users & Orgs' Man...

Introduction How to disable 2FA for an org and all of its sub-org's 1.  Open the Admin Console in Silo. 2.  Click the drop-down next to your Org n...

Introduction The Proxy settings can be configured via the command line or through the Windows Registry. Windows Registry The registry settings will ov...

Introduction It is now possible for administrators to control whether or not their users are able to save passwords for their preferred shortcuts. Previo...

Introduction Session Resume provides end users with the ability to resume a disconnected or interrupted Silo session, for up to 30 minutes from the time of...

Introduction Granular Admin Controls allow role-based Administrator privileges to be assigned to certain user accounts. This enables organizations to dist...

Introduction Extracting and decrypting encrypted logs requires the open source SECCURE ECC public key encryption toolset under the GNU Lesser General Publ...

Introduction The Authentic8 Service collects certain log data in order to provide administrators with visibility into their users’ activities. Logged d...