Tips and Tricks

Documents that provide tips for Silo and Toolbox

How to Manually Add/Delete Users
Introduction This document walks a Silo Administrator through the steps of manually adding a user via the Admin Console. Other options for adding users are...
Tue, Dec 29, 2020 at 5:38 PM
Export Users List
                       Introduction This Admin Console feature allow Silo Administrators the ability to export user information to a .csv file format. T...
Tue, Dec 29, 2020 at 4:18 PM
Smart Card: CAC and PIV Support
Introduction Silo supports access to websites requiring the use of Smart Cards, such as, the Common Access Card (CAC) and Personal Identity Verification (P...
Tue, Dec 29, 2020 at 3:41 PM
Log Download in Admin Console
                       Introduction Authentic8 Silo collects certain log data to provide administrators with visibility into their users’ activities. Logg...
Tue, Dec 29, 2020 at 2:04 PM
Create/Print as PDF when Download Policy is Disabled
Introduction Silo Administrators have the option to disable Downloads via the File Upload/Download policy in the Admin Console. When end users are prohi...
Tue, Dec 29, 2020 at 10:17 AM
Managing Organizations
Introduction An Administrator can add, delete, and move organizations. However, to get to this functionality, you must click the Users & Orgs' Ma...
Tue, Dec 29, 2020 at 9:13 AM
Manage 2-Factor Auth
Introduction How to disable 2FA for an org and all of its sub-org's 1.  Open the Admin Console in Silo. 2.  Click the drop-down next to your Org ...
Sun, Dec 27, 2020 at 12:00 PM
How to Use the Registry to Update Proxy Settings
Introduction The Proxy settings can be configured via the command line or through the Windows Registry. Windows Registry The registry settings will ov...
Thu, Dec 24, 2020 at 2:14 PM
Password Saving Control
Introduction It is now possible for administrators to control whether or not their users are able to save passwords for their preferred shortcuts. Previo...
Wed, Dec 23, 2020 at 6:02 PM
Session Resume
Introduction Session Resume provides end users with the ability to resume a disconnected or interrupted Silo session, for up to 30 minutes from the time of...
Wed, Dec 23, 2020 at 5:20 PM