Authentic8 Support

Please read the following before continuing with the instructions. Background  Customers have observed increased difficulties downloading video content...

Introduction Silo supports access to websites requiring the use of Smart Cards, such as, the Common Access Card (CAC) and Personal Identity Verification (P...

                    Introduction This Silo feature scans files for malware before downloading them to a user’s device. Files saved to Silo’s Cloud Storage...

Introduction The Screen Capture Tool provides screenshot functionality within Silo and Toolbox environments. Screen Capture Activation The Screen Capt...

Introduction The storage enhancements outlined in this article are: Column Sorting and Resizing Multiple Files in a Download These enhanceme...

   Introduction Users can create their own Web Apps (shortcuts) if their Silo Administrator permits them. You will be able to manage your login credential...

Introduction Prior to Silo for Windows client version 2.9.13, access to Silo was restricted through Certificate Pinning (enabled by default). This meant...

 Overview The default connection from the Authentic8 client for Windows to the Silo platform does not perform validation of the server certificate. In this...

Introduction This article discusses the registry entries in the Window Client. Installer Registry Entries The following entries are added by the in...

  For Admins This policy can be set at any org level. From the Admin Console: Click Manage for Policies and scroll down to the Advanced section Expand ...