Authentic8 Support

Introduction Authentic8’s Active Directory Sync Tool (“DirSync”), is a Windows service that installs on an Active Directory server and synchronizes account...

Introduction As part of Toolbox's security features, you can only download a file to the Storage Manager. To download to your device, follow this 2-s...

Tips for Active Directory Sync Tool Admin Full Docs on the Authentic8 Support Site https://support.authentic8.com/support/solutions/articles/16000033194...

   Introduction If your Silo administrator permits you to save user-created web apps, then you will be able to add, edit, and delete them from Silo. If yo...

  Introduction Silo Direct Launch allows specifically formatted URLs to be rendered automatically within Silo. This provides a level of convenience for us...

Overview This policy allows Admins to control transfer to and from the user’s device, Silo Storage, the web, or external file transfer over HTTPS.   Sil...

Introduction Collector is a new add-on for Silo for Research that allows users to automate collection of single web assets, website screenshots, and ...

Introduction This article will show you how to reset a pin/password in the Silo Admin Console. System Requirements In order to reset user PINs, a u...

Introduction This document walks an administrator through the steps of creating new user Silo accounts by importing a CSV file with user information via th...

Please read the following before continuing with the instructions. Background  Customers have observed increased difficulties downloading video content...