Tips and Tricks

Documents that provide tips for Silo and Toolbox

How to Manually Add/Delete Users
Introduction This document walks a Silo Administrator through the steps of manually adding a user via the Admin Console. Other options for adding users are...
Mon, Nov 4, 2024 at 5:15 PM
How To Configure Isolation Bypass
                              Introduction The Isolation Bypass feature in the Silo for Safe Access Platform allows administrators to specify certain we...
Wed, Oct 30, 2024 at 10:57 AM
Log Download in Admin Console
                       Introduction Authentic8 Silo collects certain log data to provide administrators with visibility into their users’ activities. Logg...
Wed, Sep 25, 2024 at 3:57 PM
Silo Web Client Shortcut (Progressive Web App support)
Overview A Progressive Web App (PWA) is an app created using web platform technologies that provides a user experience similar to that of a platform-spe...
Fri, Jul 26, 2024 at 10:46 AM
Browser compatibility for accessing the web client
Introduction The Web Client offers the option to access Silo directly using a local browser, thus eliminating the need to install the Installed Client o...
Tue, Jul 16, 2024 at 11:21 AM
Expanded Language and Keyboard Support
Introduction Silo is an on-demand, remote, disposable browsing environment that executes browser code without taxing or exposing local resources. The Exp...
Fri, Jun 7, 2024 at 6:54 AM
Silo Branding in Admin Console
We have a new Customization policy group that contains the new Silo Branding and Homepage policies. This policy group allows customer administra...
Tue, Mar 26, 2024 at 6:44 PM
Web Access (URL Filtering)
  Introduction Web Access provides administrators with a collection of policies to control which sites users can access during their Silo session. These t...
Fri, Mar 29, 2024 at 12:23 PM
Silo Keyboard Shortcuts
The following are the Keyboard Shortcuts available in Silo. Installed Client (Windows) Command Shortcut New Tab CTRL + T Goes backward ...
Wed, Dec 20, 2023 at 3:59 PM
Video DownloadHelper Tool
Please read the following before continuing with the instructions. Background  Customers have observed increased difficulties downloading video content...
Tue, Sep 20, 2022 at 5:04 PM