Tips and Tricks

Documents that provide tips for Silo and Toolbox

Session Health Monitor
Introduction The Session Health Monitor (SHM) is a Silo feature, which gives the user the ability to view various performance metrics during a given ses...
Wed, Aug 24, 2022 at 8:03 PM
Browser Fingerprint Management
Introduction Silo is an on-demand, remote, disposable browsing environment that executes browser code without taxing or exposing local resources. Tool...
Wed, Aug 24, 2022 at 3:33 PM
Message Bar Policy - Configuration Options
IMPORTANT: This feature is not available in Chromium. Introduction The Message Bar is an org-level Policy that applies to all User Accounts wi...
Wed, Aug 24, 2022 at 11:25 AM
Web Client: accessing Silo from within the local browser, no client download required
Introduction Silo can now be launched directly via a local browser, without the need for a native client to be installed. This document is to serve as a...
Wed, Aug 24, 2022 at 11:19 AM
Export Users List
                       Introduction This Admin Console feature allow Silo Administrators the ability to export user information to a .csv file format. T...
Fri, May 20, 2022 at 9:59 AM
How to Find a Users Temporary Password
Introduction The Silo platform automatically sets a temporary one-time-use password for all new accounts at the time of account creation. In order for the ...
Fri, May 20, 2022 at 9:50 AM
Silo Windows Shortcuts
The following are the available Windows Shortcuts that you can use in Silo.  Command Shortcut New Tab CTRL + T Goes backward through the ...
Tue, Dec 7, 2021 at 1:34 PM
Web Access (URL Filtering)
  Introduction Web Access provides administrators with a collection of policies to control which sites users can access during their Silo session. These t...
Mon, Nov 29, 2021 at 1:38 PM
Server Certificate Validation
Introduction Prior to Silo for Windows client version 2.9.13, access to Silo was restricted through Certificate Pinning (enabled by default). This meant...
Tue, Nov 9, 2021 at 7:16 PM
Updating the Windows Client to Enable TLS Inspection
 Overview The default connection from the Authentic8 client for Windows to the Silo platform does not perform validation of the server certificate. In this...
Sun, Nov 7, 2021 at 6:58 PM