Tips and Tricks

Documents that provide tips for Silo and Toolbox

Enabling Server Certificate Validation
Introduction Prior to Windows client version 2.9.13, access to the Silo service was restricted by certificate pinning. This meant that the client would val...
Mon, Dec 21, 2020 at 2:36 PM
How to Set Up User Language Preference
                       Introduction This feature allows Users to select their language preference within the User Profile.  System Requirements    ...
Fri, Feb 5, 2021 at 4:52 PM
Message Bar Policy Configuration Options
Introduction The Message Bar Policy is configured at the Org level and applies to all users within the Org. Users within the same org are boun...
Fri, Feb 5, 2021 at 4:54 PM
How to use the Message Bar
Introduction The Message Bar provides the following information to users: Custom Message configured by the administrator Browser Location displays...
Wed, Dec 23, 2020 at 1:13 PM
Machine Lock Control
Introduction Administrators have the option to limit Silo client access to specific workstations, or company issued machines in particular. This helps rest...
Fri, Feb 5, 2021 at 5:07 PM
How to Update Payment Info or Cancel your Account
Introduction This article demonstrates how to update your payment information and cancel your account. Steps To update your credit card inform...
Tue, Dec 22, 2020 at 9:02 AM
Browser Fingerprint Management
Introduction Silo is an on-demand, remote, disposable browsing environment that executes browser code without taxing or exposing local resources. Tool...
Wed, Feb 10, 2021 at 4:52 PM
Log Download in Admin Console
                       Introduction Authentic8 Silo collects certain log data to provide administrators with visibility into their users’ activities. Logg...
Tue, Dec 29, 2020 at 2:04 PM
Export Users List
                       Introduction This Admin Console feature allow Silo Administrators the ability to export user information to a .csv file format. T...
Tue, Dec 29, 2020 at 4:18 PM
Malware Scanning
                    Introduction This Silo feature scans files for malware before downloading to a user’s device. Files saved to Silo’s Cloud Storage will...
Wed, Dec 23, 2020 at 11:19 AM