Tips and Tricks

Documents that provide tips for Silo and Toolbox

Windows Client Install Instructions for Enterprise Customers
Description  In cases where you would like to install Authentic8 Silo in the Program Files directory, you will need to follow the instructions in this ...
Tue, Dec 1, 2020 at 2:56 PM
Where are your egress nodes?
Introduction Authentic8 provides several egress or exit nodes for Toolbox users to use.     Egress Nodes Locations: Africa Asia Australia ...
Tue, Dec 22, 2020 at 2:36 PM
Password Saving Control
Introduction It is now possible for administrators to control whether or not their users are able to save passwords for their preferred shortcuts. Previo...
Wed, Dec 23, 2020 at 6:02 PM
Silo Windows Shortcuts
The following are the available Windows Shortcuts that you can use in Silo. Command Shortcut New Tab CTRL + T Goes backward through the list o...
Wed, Mar 6, 2019 at 2:05 PM
Enabling Server Certificate Validation
Introduction Prior to Windows client version 2.9.13, access to the Silo service was restricted by certificate pinning. This meant that the client would val...
Mon, Dec 21, 2020 at 2:36 PM
How to Set Up User Language Preference
                        Introduction This feature allows Users to select their language preference within the User Profile.  System Requirements  ...
Thu, Dec 17, 2020 at 9:51 AM
Message Bar Policy Configuration Options
Introduction The Message Bar Policy is configured at the Org level and applies to all users within the Org. Users within the same org are bound t...
Thu, Dec 24, 2020 at 1:07 PM
How to use the Message Bar
Introduction The Message Bar provides the following information to users: Custom Message configured by the administrator Browser Location displays...
Wed, Dec 23, 2020 at 1:13 PM
Machine Lock Control
Introduction Administrators have the option to limit Silo client access to specific workstations, or company issued machines in particular. This helps rest...
Tue, Dec 22, 2020 at 5:23 PM
How to Update Payment Info or Cancel your Account
Introduction This article demonstrates how to update your payment information and cancel your account. Steps To update your credit card inform...
Tue, Dec 22, 2020 at 9:02 AM