Authentic8 Support

Introduction Only a Silo Administrator has the ability to reset a user's PIN. If you're unsure of who the Administrator is, we recommend contact...

                       Introduction This Admin Console feature allow Silo Administrators the ability to export user information to a .csv file format. T...

Introduction Session Resume provides end users with the ability to resume a disconnected or interrupted Silo session, for up to 30 minutes from the time of...

Introduction Granular Admin Controls allow role-based Administrator privileges to be assigned to certain user accounts. This enables organizations to dist...

Introduction This article explains how to configure a file upload/download in Silo Admin Console via the Data Transfer Policy. File Upload/Download   ...

Introduction By default, Silo uses Adblock Plus to limit access to ads when browsing web pages.  This is done both for security and for readability reasons...

Introduction Silo Administrators have the option to disable Downloads via the File Upload/Download policy in the Admin Console. When end users are prohi...

Introduction An Administrator can add, delete, and move organizations. However, to get to this functionality, you must click the Users & Orgs' Man...

Introduction The Silo Traffic Monitor (STM) extension is a diagnostic tool designed to help end-users monitor Network health during a given session. STM pr...

                       Introduction This article, along with the attached guide at the bottom of the page, provides step-by-step instructions for installi...