Tips and Tricks

Documents that provide tips for Silo and Toolbox

How to Reset a Pin/Password in Silo Admin Console
Introduction This article will show you how to reset a pin/password in the Silo Admin Console. System Requirements In order to reset user PINs, a u...
Mon, May 13, 2024 at 3:08 PM
How to Find a Users Temporary Password
Introduction The Silo platform automatically sets a temporary one-time-use password for all new accounts at the time of account creation. In order for the ...
Mon, May 13, 2024 at 3:05 PM
Silo Branding in Admin Console
We have a new Customization policy group that contains the new Silo Branding and Homepage policies. This policy group allows customer administra...
Tue, Mar 26, 2024 at 6:44 PM
Web Access (URL Filtering)
  Introduction Web Access provides administrators with a collection of policies to control which sites users can access during their Silo session. These t...
Fri, Mar 29, 2024 at 12:23 PM
Browser Fingerprint Management
Introduction Silo is an on-demand, remote, disposable browsing environment that executes browser code without taxing or exposing local resources. Tool...
Thu, Mar 21, 2024 at 3:29 PM
Silo Keyboard Shortcuts
The following are the Keyboard Shortcuts available in Silo. Installed Client (Windows) Command Shortcut New Tab CTRL + T Goes backward ...
Wed, Dec 20, 2023 at 3:59 PM
How to Download and Upload Files in Toolbox
Introduction As part of Toolbox's security features, when using a Toolbox instance you can not download files directly to your workstation from a Tool...
Fri, Sep 15, 2023 at 6:42 AM
SAML SSO for Silo Access
Introduction Designed for the enterprise, Silo’s implementation of SAML SSO allows for PIN-less access with federated authentication through your pref...
Tue, Aug 29, 2023 at 10:43 AM
Video DownloadHelper Tool
Please read the following before continuing with the instructions. Background  Customers have observed increased difficulties downloading video content...
Tue, Sep 20, 2022 at 5:04 PM
Smart Card: CAC and PIV Support
Introduction Silo supports access to websites requiring the use of Smart Cards, such as, the Common Access Card (CAC) and Personal Identity Verification (P...
Tue, Sep 20, 2022 at 5:00 PM