FAQ

Default solution folder, feel free to edit or delete it.

What Cookies Do You Store in Silo?
Q:  What cookies do you store in Silo and in Toolbox?  A:  The virtual Silo and Toolbox browsers behave like traditional browsers while a given ses...
Tue, Jan 5, 2021 at 12:30 PM
How to perform a clean un-install and re-install of the Silo client for Mac
Q:  How to perform a clean un-install and re-install of the Silo client for Mac A:  If Silo is not working as expected on your Mac you may need to perfo...
Tue, Jan 5, 2021 at 12:29 PM
What are the minimum network requirements to use Silo and Toolbox?
Q: What are the minimum network requirements to use Silo and Toolbox? A:  Authentic8's service is delivered from five Google Compute Engine data...
Tue, Jan 5, 2021 at 12:01 PM
How To Use Wireshark to Troubleshoot Connections
  Q:  How to Use Wireshark to Troubleshoot Connections A:  This document provides information on how to troubleshoot SIlo connections using Wireshar...
Thu, Dec 31, 2020 at 9:40 AM
How Do I disable Auto-updates on a Mac?
Q: How Do I Disable Auto-Updates on a Mac? A:  To turn off auto updates in the Mac client, you will want to disable the a8UpdateControl Prefe...
Tue, Dec 29, 2020 at 2:30 PM
How do I setup IWA on Windows?
Q:  How do I setup IWA on Windows A:  When your client machines are domain-joined and you want your SSO to be seamless, you need to use Integrated ...
Tue, Dec 29, 2020 at 12:24 PM
Where do I find my Silo client session log file?
Q:  Where do I find my Silo client session log file? A:  If you are having any issues connecting to Authentic8 with your Silo client your Authentic8 ...
Tue, Dec 22, 2020 at 9:14 AM
Does Silo Support PAC Files?
Q:  Does Silo Support PAC Files? A:  Yes, Silo fully supports PAC files and will utilize the instructions provided in a PAC file to connect th...
Mon, Dec 21, 2020 at 1:55 PM
Does Silo Support OAuth?
Q:  Does Silo Support OAuth? A:  Yes, Silo supports OAuth natively.   What is OAuth? OAuth provides client applications a secure delega...
Mon, Dec 21, 2020 at 12:12 PM
Understanding IP Address Geolocation
Summary This document summarizes Authentic8’s location policy controls, describes Authentic8 tools to verify locations, and discusses some of the challen...
Mon, Mar 2, 2020 at 9:57 AM