FAQ
Default solution folder, feel free to edit or delete it.
Q: How do I setup IWA on Windows A: When your client machines are domain-joined and you want your SSO to be seamless, you need to use Integrated ...
Tue, Dec 29, 2020 at 12:24 PM
Q: What are the minimum network requirements to use Silo and Toolbox? A: Authentic8's service is delivered from five Google Compute Engine data...
Tue, Jan 5, 2021 at 12:01 PM
When your client machines are domain-joined and you want your SSO to be seamless, you need to use Integrated Windows Authentication (IWA). IWA will only...
Thu, May 30, 2019 at 10:37 AM
Q: How to Use Wireshark to Troubleshoot Connections A: This document provides information on how to troubleshoot SIlo connections using Wireshar...
Thu, Dec 31, 2020 at 9:40 AM
Authentic8's Global Data Centers are hosted in the following locations: Asia Singapore Seoul, Korea Tokyo, Japan Australia Sydney Eu...
Wed, Mar 25, 2020 at 11:45 AM
Web App Shortcuts allow users to securely login to a web site in Silo without manually entering credentials each time. Administrators can create these...
Wed, Apr 17, 2019 at 3:12 PM
Q: Where do I find my Silo client session log file? A: If you are having any issues connecting to Authentic8 with your Silo client your Authentic8 ...
Tue, Dec 22, 2020 at 9:14 AM
Q: How do I troubleshoot Silo Web Client not starting successfully? A: The following steps will help you troubleshoot this issue. 1. Ensu...
Tue, Jan 5, 2021 at 4:04 PM
Your Windows computer may keep references to the old version of the Authentic8 Silo client for Windows even after you have un-installed it and installed a n...
Tue, Apr 23, 2019 at 4:30 PM