FAQ
Default solution folder, feel free to edit or delete it.
If you need to have your account reset, please contact your internal help desk (if you are a corporate customer) or contact Support for assistance.
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Mon, Jul 18, 2016 at 2:41 PM
Authentic8 supports Silo on Ubuntu 32bit architecture. We provide instructions for 64bit architecture as well, but it is not explicitly supported. Detail...
Wed, Aug 15, 2018 at 11:14 AM
For Authentic8 Silo iPad version 3.0 (released June 21, 2013):
Two finger tap to show or hide the keyboard
Two finger swipe for page mani...
Mon, Jun 27, 2016 at 4:14 PM
Summary This document provides instructions on how to test connections to any of the load balancer IPs listed in the Details About Firewall Rules Needed ...
Thu, Sep 20, 2018 at 8:17 AM
This FAQ discusses the differences between Web Client and Installed Client keyboard functionality. Characteristics of the Installed Client Native I...
Tue, Oct 1, 2019 at 9:14 AM
Summary This document summarizes Authentic8’s location policy controls, describes Authentic8 tools to verify locations, and discusses some of the challen...
Thu, Apr 18, 2019 at 9:16 AM
To turn off auto updates in the Mac client, you will want to disable the a8UpdateControl Preference Key. To Disable: In the terminal, type:
defaul...
Thu, Jul 21, 2016 at 4:03 PM
Instead of navigating to the website and waiting for us to prompt you to save your credentials you can manually create a User-Created Web App with these i...
Wed, Dec 20, 2017 at 1:34 PM
When your client machines are domain-joined and you want your SSO to be seamless, you need to use Integrated Windows Authentication (IWA). IWA will ...
Mon, May 8, 2017 at 1:26 PM
Authentic8's service is delivered from five Google Compute Engine data centers located around the world. Google leverages more the 70 global net...
Tue, Oct 18, 2016 at 5:05 PM