FAQ
Default solution folder, feel free to edit or delete it.
Summary This document summarizes Authentic8’s location policy controls, describes Authentic8 tools to verify locations, and discusses some of the challen...
Mon, Mar 2, 2020 at 9:57 AM
Q: How Do I Disable Auto-Updates on a Mac? A: To turn off auto updates in the Mac client, you will want to disable the a8UpdateControl Prefe...
Tue, Dec 29, 2020 at 2:30 PM
Q: How do I setup IWA on Windows A: When your client machines are domain-joined and you want your SSO to be seamless, you need to use Integrated ...
Tue, Dec 29, 2020 at 12:24 PM
Q: What are the minimum network requirements to use Silo and Toolbox? A: Authentic8's service is delivered from five Google Compute Engine data...
Tue, Jan 5, 2021 at 12:01 PM
When your client machines are domain-joined and you want your SSO to be seamless, you need to use Integrated Windows Authentication (IWA). IWA will only...
Thu, May 30, 2019 at 10:37 AM
Q: How to Use Wireshark to Troubleshoot Connections A: This document provides information on how to troubleshoot SIlo connections using Wireshar...
Thu, Dec 31, 2020 at 9:40 AM
Authentic8's Global Data Centers are hosted in the following locations: Asia Singapore Seoul, Korea Tokyo, Japan Australia Sydney Eu...
Wed, Mar 25, 2020 at 11:45 AM
Q: How do you provision Web App Shortcuts? A: Web App Shortcuts allow users to securely login to a web site in Silo without manually entering crede...
Mon, Apr 5, 2021 at 2:10 PM
Q: Where do I find my Silo client session log file? A: If you are having any issues connecting to Authentic8 with your Silo client your Authentic8 ...
Tue, Dec 22, 2020 at 9:14 AM
Q: How do I troubleshoot Silo Web Client not starting successfully? A: The following steps will help you troubleshoot this issue. 1. Ensu...
Tue, Jan 5, 2021 at 4:04 PM