FAQ
Default solution folder, feel free to edit or delete it.
Q: What are the iOS Gestures for Silo? A: For Authentic8 Silo iPad version 3.0 (released June 21, 2013): Two finger tap to show or hide the ...
Sun, Jan 10, 2021 at 1:36 AM
Q: How do I troubleshoot Silo Web Client not starting successfully? A: The following steps will help you troubleshoot this issue. 1. Ensu...
Tue, Jan 5, 2021 at 4:04 PM
Q: How to perform a clean un-install and re-install of the Silo client for Mac A: If Silo is not working as expected on your Mac you may need to perfo...
Tue, Jan 5, 2021 at 12:29 PM
Q: What are the minimum network requirements to use Silo and Toolbox? A: Authentic8's service is delivered from five Google Compute Engine data ...
Tue, Jan 5, 2021 at 12:01 PM
Q: How to Use Wireshark to Troubleshoot Connections A: This document provides information on how to troubleshoot SIlo connections using Wireshar...
Thu, Dec 31, 2020 at 9:40 AM
Q: How Do I Disable Auto-Updates on a Mac? A: To turn off auto updates in the Mac client, you will want to disable the a8UpdateControl Prefe...
Tue, Dec 29, 2020 at 2:30 PM
Q: How do I setup IWA on Windows A: When your client machines are domain-joined and you want your SSO to be seamless, you need to use Integrated ...
Tue, Dec 29, 2020 at 12:24 PM
Q: Where do I find my Silo client session log file? A: If you are having any issues connecting to Authentic8 with your Silo client your Authentic8 ...
Tue, Dec 22, 2020 at 9:14 AM
Q: Does Silo Support PAC Files? A: Yes, Silo fully supports PAC files and will utilize the instructions provided in a PAC file to connect th...
Mon, Dec 21, 2020 at 1:55 PM
Q: Does Silo Support OAuth? A: Yes, Silo supports OAuth natively. What is OAuth? OAuth provides client applications a secure delega...
Mon, Dec 21, 2020 at 12:12 PM