FAQ
Default solution folder, feel free to edit or delete it.
Q: How do you provision Web App Shortcuts? A: Web App Shortcuts allow users to securely login to a web site in Silo without manually entering crede...
Thu, Aug 25, 2022 at 7:19 PM
Q: A new egress was added to my organization, do I get access to that in Collector? A: When a new egress is added to the list of available eg...
Thu, Aug 25, 2022 at 9:37 AM
Q: How do I troubleshoot Silo Web Client not starting successfully? A: The following steps will help you troubleshoot this issue. 1. Ensu...
Tue, Jan 5, 2021 at 4:04 PM
Q: How to perform a clean un-install and re-install of the Silo client for Mac A: If Silo is not working as expected on your Mac you may need to perfo...
Tue, Jan 5, 2021 at 12:29 PM
Q: How to Use Wireshark to Troubleshoot Connections A: This document provides information on how to troubleshoot SIlo connections using Wireshar...
Thu, Dec 31, 2020 at 9:40 AM
Q: How Do I Disable Auto-Updates on a Mac? A: To turn off auto updates in the Mac client, you will want to disable the a8UpdateControl Prefe...
Tue, Dec 29, 2020 at 2:30 PM
Q: How do I setup IWA on Windows A: When your client machines are domain-joined and you want your SSO to be seamless, you need to use Integrated ...
Tue, Dec 29, 2020 at 12:24 PM
Summary This document summarizes Authentic8’s location policy controls, describes Authentic8 tools to verify locations, and discusses some of the challen...
Mon, Mar 2, 2020 at 9:57 AM