This Admin Console feature allow Silo Administrators the ability to export user information to a .csv file format. This export provides you with a list of current Silo users.


 1.  From the Admin Console, click the Manage button.


2.  Click the More drop-down menu, click Export Users button.

3.  Storage Manager window opens, select a folder and click the Save button.



Export Fields:














Example of .CSV File

Export Field Descriptions

Field Name
OrgnameOrganization Name
User NameUser Name (email)
Given NameFirst Name
SurnameLast Name
EmailEmail address


Telephone number (include area code)
ActiveTrue or False –Active is True generally most of the time. If Active is False, User is Suspended by the Admin.
Locked OutTrue or False – If True, it’s usually because users fail to enter their pin correctly multiple times. An admin can create a temporary password for a user in this state within the user details panel of the Admin Console.
Is DeletedTrue or False – If True, this User will be deleted within 36 hours.

Additional Notes  

Please contact Support if you have any additional questions and/or require further information.