The Export feature enable Silo Administrators to export account information into a .csv file format. The file export provides a list of current Silo accounts, which can be useful for general record-keeping, along with other administrative purposes
Steps
- Launch the Silo Admin Console then click Manage right below the USERS & ORGS section
- Click More in the upper-right area, and select Export Users
- Choose a folder destination of where you wish to save the file export
- Click Save to initiate the .csv file download
Export Fields and Descriptions
Field Name | Description |
| Orgname | Organization Name |
| User Name | User Name (email) |
| Given Name | First Name |
| Surname | Last Name |
| Email address | |
| Phone | Telephone number (include area code) |
| Active | True or False –Active is True generally most of the time. If Active is False, User is Suspended by the Admin. |
| Locked Out | True or False – If True, it’s usually because users fail to enter their pin correctly multiple times. An admin can create a temporary password for a user in this statewithin the user details panel of the Admin Console. |
| is_deleted | True or False – If True, this User will be deleted within 36 hours. |
| bypass_code | If set, identifies the temporary, one-time-use password that can be used to complete the login process and set an user-created PIN |
Important:
Authentic8 strongly recommends safeguarding the Silo accounts export list, because it may include temporary (one-time-use) passwords that associated with new Silo accounts, or accounts that are pending a PIN reset
Please contact Support for any additional questions