This Admin Console feature allow Silo Administrators the ability to export user information to a .csv file format. This export provides you with a list of current Silo users.
1. From the Admin Console, click the Manage button.
2. Click the More drop-down menu, click Export Users button.
3. Storage Manager window opens, select a folder and click the Save button.
Example of .CSV File
Export Field Descriptions
|User Name||User Name (email)|
|Given Name||First Name|
|Phone||Telephone number (include area code)|
|Active||True or False –Active is True generally most of the time. If Active is False, User is Suspended by the Admin.|
|Locked Out||True or False – If True, it’s usually because users fail to enter their pin correctly multiple times. An admin can create a temporary password for a user in this state within the user details panel of the Admin Console.|
|is_deleted||True or False – If True, this User will be deleted within 36 hours.|
|bypass_code||If set, identifies the temporary, one-time-use password that can be used to complete the login process and set an user-created PIN|
Authentic8 recommends that administrators carefully safeguard any exported users lists because they may include temporary, one-time-use passwords that are associated with new user accounts or accounts where an admin has explicitly reset the user’s password.
Please contact Support if you have any additional questions and/or require further information.