This Admin Console feature allows administrators the ability to export user information to a .csv file format.
This export provides you with a list of current Silo users.
From the Admin Console, click the Manage button.
Click the More drop-down menu, click Export Users button.
Storage Manager window opens, select a folder and click the Save button.
The ‘Save File As’ window appears, click the Save button.
‘orgname’, ‘username’, ‘given_name’, ‘surname’, ‘email’, ‘phone’, ‘active’, ‘locked_out’, ‘is_deleted ‘admin_perm_count’, ‘create_ts’, ‘last_app_started_ts’
Example of .csv file
|User Name||User Name (email)|
|Given Name||First Name|
|Phone||Telephone number (include area code)|
|Active||True or False –Active is True generally most of the time. If Active is False, User is Suspended by the Admin.|
|Locked Out||True or False – If True, it’s usually because users fail to enter their pin correctly multiple times. An admin can create a temporary password for a user in this state within the user details panel of the Admin Console.|
|Is Deleted||True or False – If True, this User will be deleted within 36 hours.|
Please contact Support if you have additional questions or require further information about Silo.