Overview

This Admin Console feature allows administrators the ability to export user information to a .csv file format.

This export provides you with a list of current Silo users.


Technical Details

From the Admin Console, click the Manage button.


image1.png



Click the More drop-down menu, click Export Users button.


image2.png


Storage Manager window opens, select a folder and click the Save button.


image3.png


The ‘Save File As’ window appears, click the Save button.


image4.png


Export Fields:

‘orgname’,
‘username’,
‘given_name’,
‘surname’,
‘email’,
‘phone’,
‘active’,
‘locked_out’,
‘is_deleted
‘admin_perm_count’,
‘create_ts’,
‘last_app_started_ts’


Example of .csv file

image5.png

Export Field Descriptions

 
Field Name
Description
Orgname
Organization Name
User Name
User Name (email)
Given Name
First Name
Surname
Last Name
Email
Email address
Phone
Telephone number (include area code)
Active
True or False –Active is True generally most of the time. If Active is False, User is Suspended by the Admin.
Locked Out
True or False – If True, it’s usually because users fail to enter their pin correctly multiple times. An admin can create a temporary password for a user in this state within the user details panel of the Admin Console.
Is Deleted
True or False – If True, this User will be deleted within 36 hours.


Additional Information


Please contact Support if you have additional questions or require further information about Silo.