Important: Please read the following before continuing with the instructions
Downloading video content using the Video DownloadHelper extension has increasingly become more difficult
Authentic8 offers this extension within Silo for Research (Toolbox) to help research analysts download videos in common formats, like MP4, WEBM, and AVI. However, many websites now separate audio and video streams, requiring advanced post-processing to combine them — such functionality is not available in Silo for Research at this time
Common challenges stem from websites switching to more complex streaming methods, highlighting the need to explore other video collection options
Please contact the Authentic8 Support team for alternative recommendations
Accessing Video DownloadHelper
The extension can be activated by clicking the Video DownloadHelper icon from the Extensions Toolbar
The Video DownloadHelper icon will activate its color when supported video content is detected on the website
No Video Content
On pages where video content is not automatically detected, click Analyze page to locate additional video sources. Playing the video you wish to download can assist the tool in detecting supported video sources
Video Selection and Downloading
Click the Down Arrow under the video title --or-- click the Right Arrow to open the Storage Manager
Storage Manager
A Save File dialog is displayed. Below are some of the storage location options:
Video Converter
IMPORTANT: This functionality is not supported — the process will hang when attempting to save via Storage Manager
Options Menu
1 | ![]() | About — gives feature information relating to functionality, support and troubleshooting |
2 | ![]() | Supported websites — provides a list of sites that Video DownloadHelper supports |
3 | ![]() | Analyze page — performs inspection for additional video download sources |
4 | ![]() | process local files for video file conversion This feature is not supported |
5 | ![]() | records currrent browser session
|
6 | ![]() | Clears current video list |
7 | ![]() | Settings — additional options for Video DownloadHelper |
More Info: https://www.downloadhelper.net/howto
Please contact Support for any additional questions