Dear Customers,

Starting January 1, 2021 we will be ending support for Silo clients that are over 2 years old.   

This deprecation will include the following client versions:

  • Mac client versions 3.8 and older

  • Windows client versions 2.9.11 and older

  • iPad client versions 3.7.0 and older

  • Linux - all clients including the most recent version 1.1.3. We will no longer support any Linux clients 

Note: iPad client version 3.7.1 will still be supported.

All deprecated Silo clients will still have access to the platform until  April 1st, 2021. This is a grace period for customers who have not upgraded older versions to the newer version. 

Authentic8 always recommends keeping the installed Silo application updated to the newest version available. 

Important: On April 1st, 2021, you will not be able to log in to Silo if you use a deprecated Silo client. You will be prompted to upgrade to a newer version. 

Please contact Support if you have additional questions or concerns.