Greetings, Customers!


Between September 14 and September 18, 2020, Apple will release iOS 14 for the iPad. Unfortunately, the Silo app will run on a delayed schedule and we expect to start development immediately after the official Production release of iPadOS 14. If you choose to upgrade to the latest IOS for iPad, the Silo Client app will no longer launch. 


Please refer to Apple's press release for more information on the iPadOS 14 update: https://www.apple.com/newsroom/2020/06/ipados-14-introduces-new-features-designed-specifically-for-ipad/  


The current options are to hold off on updating your iPad’s latest IOS or use our Silo client on either a Windows or a Mac computer until we release our compatible version.


Turn Off iOS Update Downloads


With iOS 13.6, or iPadOS, you can choose not to download software updates automatically. Go to Settings > General > Software Update > Customize Automatic Updates, then turn off Download iOS updates.


We sincerely apologize for any inconvenience this may cause. If you need to apply the iOS update for security reasons, we suggest using either Windows or macOS based Silo clients as an alternative solution. These clients are available for download at https://www.authentic8.com/get  


If you have further questions, please contact Authentic8 support at support@authentic8.com


Thank you,

Authentic8 Support