Q: How to perform a clean un-install and re-install of the Silo client for Mac
A: If Silo is not working as expected on your Mac you may need to perform an uninstall Follow the steps listed below.
Uninstall the client
- Click Finder
- Click Applications
- Drag the Authentic8 client to the Trash
Remove Silo UserDefaults via Terminal
Run this command in Terminal "defaults remove com.authentic8.launcher"
Remove Silo log files via Terminal
Run this command in Terminal "rm ~/Library/Logs/com.authentic8.launcher*"
Reinstall the client
- Download the latest client from https://www.authentic8.com/download-silo/
- Double-click on the Download to run it
- Drag the Authentic8 icon to the Applications folder