Introduction
Session Resume lets end-users pick up right where they left off in the event of an unexpected disconnection, helping avoid workflow hiccups and lost work.
Technical Requirements
When Silo loses network connectivity, Session Resume will display information that it is attempting to reconnect, as a way to resume the session. There will be multiple connection attempts at a preset interval until Silo has successfully reconnected, or when the time limit has been reached.
Session Resume is enabled by default and requires no additional configuration. However, customers can employ Windows Registry changes to modify Session Resume re-connection options -- disabling Session Resume is also possible via the Silo Admin Console Policy.
Prerequisites
- Windows: Silo client version 2.9.12 or later
- macOS: Silo client version 2.9.10 or later
- Silo Web Client
User Interface (UI) Experience
When Silo detects a network interruption, it attempts to reconnect automatically. End-users will see a notification window displaying the reconnection attempt(s).
The first notification window is generated as soon as Silo detects a connection interruption, followed by the session resume attempt
If the initial session resume attempt fails, Silo will keep trying to reconnect at preset intervals, displaying a notification window before each attempt to keep users informed.
Configuring Session Resume
Silo Admin Console
Silo Administrators can enable or disable Session Resume via the Silo Admin Console:
- Navigate to Policies > Access & Authentication > Session Resume
- To disable: Select Disable Session Resume and click Save
- To enable: Select Enable Session Resume and click Save
Windows Registry
The Session Resume settings can be modified using specific values in the Windows Registry:
Registry Path: HKCU\Software\Authentic8. Inc.\Authentic8
| # | Name | Type | Value | Default |
| 1 | SessionReconnect | DWORD | 0: disable 1: enable | 1 |
| 2 | AutoReconnectMaxCount | DWORD | value in seconds | 2 |
| 3 | AutoReconnectTimeInterval | DWORD | value in seconds | 5 sec |
| 4 | ReconnectWaitTime | DWORD | value in seconds | 5 sec |
| 5 | ReconnectWaitTimeIncrement | DWORD | value in seconds | 5 sec |
Sample Registry Entries for Session Resume
-
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION]
"SessionReconnect"=dword:00000001
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_SSLUX]
"AutoReconnectMaxCount"=dword:00000004
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION]
"AutoReconnectTimeInterval"=dword:00000010
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_SSLUX]
"ReconnectWaitTime"=dword:00000010
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_SSLUX]
"ReconnectWaitTimeIncrement"=dword:00000010
Please contact Support for any additional questions