Session Resume provides users with the ability to resume a disconnected or interrupted Silo session, for up to 30 minutes from the time of a disconnect event.
When Silo loses network connectivity, Session Resume informs the user that it is trying to reconnect to resume the session. There is an initial attempt at reconnection followed by additional attempts, at a preset frequency, until Silo has either reconnected or the time limit has been reached.
The default on/off setting for Session Resume is on (or enabled) and the feature comes fully functional, requiring no installation or configuration steps by the customer. However, customers can employ registry changes to modify Session Resume reconnection options and can also can also disable Session Resume via the Silo Admin Console Silo policy. These registry settings are discussed below.
1. A Windows or Mac installation of Silo
User Interface (UI) Experience
The UI experience is limited to informational pop-up windows detailing the Silo disconnection and the re-connection process.
The first informational pop-up window is generated as soon as Silo detects an interruption and begins the initial attempt at re-connection.
If the initial re-connection attempt is not successful, then Silo continues to reconnecting on a preset frequency, with a second informational pop-up window being displayed, prior to each re-connection attempt, to highlight the process.
Note: Please see the Session Resume Registry Entries section below for details on how to set the frequency for attempting re-connection.
Admin Console Configuration
Session Resume can be disabled/re-enabled from the Session Resume policy page.
From the Silo Admin Console navigate to the Session Resume policy page.
Session Resume Policy: Silo Admin > Policies > Access & Authentication > Session Resume
To disable: Select “Disable Session Resume” on the Session Resume policy page, then click Save.
To enable: Select “Enable Session Resume” on the Session Resume policy page, then click Save.
Registry Settings (Optional)
Session Resume Registry Entries
Session Resume default settings can be changed by the customer by adding the registry entries, detailed in the table below.
Key: HKCU\Software\Authentic8. Inc.\Authentic8
| 1|| SessionReconnect|| DWORD||0: disable|
| 2|| AutoReconnectMaxCount|| DWORD|| value in seconds||2|
| 3|| AutoReconnectTimeInterval|| DWORD|| value in seconds||5 sec|
| 4|| ReconnectWaitTime|| DWORD|| value in seconds||5 sec|
| 5|| ReconnectWaitTimeIncrement|| DWORD||value in seconds|| 5 sec|
Sample Registry Entries for Session Resume
Please contact Support if you have any additional questions or concerns.