Introduction

Role-Based Admin Controls allow for granular Admin permissions to select Silo Admin accounts, making it easy to delegate tasks without granting full access. For example, you can allow Help Desk staff to manage user accounts while restricting access to organization-wide policies.

Steps to Assign Role-Based Admin Permissions

1. Access the Users & Orgs Section

• Open the Silo Admin Console
• Navigate to the Users & Orgs section

2. Select the User Account

• Locate and select the user account you wish to modify
• Double-click the target user account in order to reveal the details pane on the right
• Click the Lock icon next to Admin Permissions

    3.  Assign Desired Permissions

• Check the boxes for the permissions you wish to assign to the Admin account
• The available permissions are:
  • Users: allows the Admin to add, delete, suspend, and modify user accounts
  • Admin Delegation: allows the Silo Admin to assign permissions to other user accounts
    
    Important: A Silo Admin cannot assign permissions they do not have. For example, a Silo Admin with only User permission cannot assign the Policies permission to another user account
    
    
  • Organizations: allows the Silo Admin to add, delete, move, and modify organizations and sub-organizations
  • Policies: grants access to modify organization policy settings
  • Resource Provisioning: controls access to Web Apps settings, including shortcut provisioning and Pooled Storage allocation
  • Logs: enables the Silo Admin to download audit logs in CSV or JSON format

• Assigning specific Silo Admin permissions allow for enhanced security and efficient delegation of tasks
• Regularly review Silo Admin permissions to ensure they align with current roles and responsibilities within your organization
• For tasks like performing a PIN reset, granting Users permission to Help Desk staff allows them to assist end-users while restricting higher-level Silo policies
  
  

Please contact Support for any additional questions