Introduction

The User Limits feature lets Silo Administrators set a cap on how many Silo accounts can be created across the main organization and any sub-orgs underneath it. It's a simple way to help ensure customers don’t go over their licensed number of accounts.



Steps to Set User Limits

  1. Access the User Limits Settings
    • Navigate to the top-level organization you wish to manage in the Silo Admin Console
    • Click Manage] under Policies then head over to Advanced > User Limits > Edit



2.  Set Max Users for the Top-level Organization
  • Enter the maximum number of users for the following fields:
    • Max Users at Current Org and below
    • Max Users at Current Org
  • Click Save to apply any changes

3. Configure User Limits for Sub-orgs
  • Navigate to the sub-org you wish to control and set the desired limits as needed
  • Click Save to apply any changes

                      
  

4. Review Overall User Limits

  • Navigate to the top-level organization in the Silo Admin Console to view a summary of both User Limits and User count




Please contact Support for any additional questions