Authentic8 Support

Overview

This document provides connection information which might be needed to allow Silo to work properly from behind a firewall.  If your network utilizes a firewall to limit outbound traffic you may need to whitelist our IP ranges. Alternatively, you may simply whitelist the hostnames listed below.

IPs

Please make sure to allow access to TCP port 443 to the following list of IPs.

Launcher IPs:

USA
54.225.143.10
54.244.220.33

Load Balancer IPs:

Authentic8 registered IP space:

194.32.244.0/22

171.22.200.0/22

Third Party Provider IPs:

13.54.16.216

104.155.106.249
130.211.64.174

104.199.169.130
104.199.158.183

104.155.196.214
104.155.196.156

104.196.50.57
104.196.45.238

104.197.151.226

8.34.212.21

Host Names

Host names can be broadly whitelisted as:

*.authentic8.com

Connection Type

Silo uses a TLS connection over port 443. If you are observing and blocking traffic protocols over port 443 which are not HTTP, you might not be able to connect to Silo without making an exception for our service.

SSL Inspection Rules
If your firewall performs SSL inspect actions, you will need to disable this for Silo connections.  Please contact support if you need more detailed information on this.

Additional Notes
Please contact Support if you have additional questions or require any further information.