This document provides connection information which might be needed to allow Silo to work properly from behind a firewall. If your network utilizes a firewall to limit outbound traffic you may need to whitelist our IP ranges. Alternatively, you may simply whitelist the hostnames listed below.
Please make sure to allow access to TCP port 443 to the following list of IPs.
Load Balancer IPs:
Authentic8 registered IP space (not-country specific)
New York. NY
Council Bluffs, IA
Launcher Host Names
(A Records are)
Load Balancer Host Names
Silo uses a TLS connection over port 443. If you are observing and blocking traffic protocols over port 443 which are not HTTP, you might not be able to connect to Silo without making an exception for our service.